This is only one event they occurred… other guests had many other issues and complaints.
This hotel is willing to risk the health AND safety of a baby let alone lied about the features of the room. There was no apology or accommodation of any kind. When I called to confirm, there was no mention of this otherwise I would have upgraded on the spot. We asked the front desk about getting a room with a refrigerator and they said they didn’t have one, however if we upgraded they can see if a suite was available that may have one. Four Winds Casino New Buffalo: 11111 Wilson Rd, New Buffalo, 49117 Indian Casino : Battle Creek: Gun Lake: 1123 129th Ave, Wayland, 49348. Aside from having to reset, the chiller would not have been cool enough to store breast milk safely.
We arrive at the hotel to find out our room did not have a refrigerator but instead a “chiller” that you had to reset every 2 hours. Perfect, I moved on and didn’t think anything of it. I called before my stay to confirm the room had a refrigerator for MEDICAL LIQUIDS and the woman on the phone confirmed “ALL ROOMS HAVE REFRIGERATORS”. I had 30oz+ with me so my babysitter could feed my baby while I was away for the day. I was in a wedding and brought my 2 month old. THIS HOTEL DISCRIMINATES AGAINST BREASTFEEDING WOMEN.